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Your phone beeps or buzzes and you see that you’ve a new text message.
Will it be from a long lost family member? A flirty message from a lover? A funny joke from a friend?
You bring up the message and your heart sags. It’s just someone trying to flog you a payday loan, debt management or a PPI reclaim.
We’ve noticed a growing problem of ‘spam’ text messages used to tempt people in to taking out instant short-term loans, to seek help with “wiping off debt” or reclaim PPI. There are reports of as many as eight million texts being sent in the UK every day meaning that more and more people are exposed to these dodgy companies.
Many of these spam texts are sent by fee-charging debt management companies that make unrealistic promises to help with your money worries. But because they’re out to make a profit they may not have your best interests at heart.
If you’re in a position where these sorts of texts might look tempting, it’s important to take a step back and look at your situation as a whole. It could be an indicator that there’s an underlying debt problem which could escalate out of control if not dealt with.
We always recommend getting free and impartial advice from us so that we can make sure that we’ve looked at your situation thoroughly and explored all of the options that are available to you.
Rather than responding to an ‘out of the blue’ text with unrealistic promises why not use our online advice service StepChange Debt Remedy as a quick way of assessing your financial situation and finding a solution.
Many spam texts mention that you might be entitled to claim back thousands of pounds by reclaiming mis-sold PPI. As any regular reader of this blog would know, you don’t need to pay to reclaim PPI. You can download free template letters and claim back yourself, which will save you hundreds or maybe even thousands in fees that you don’t need to pay.
What should you do if you receive a spam text?
The Information Commissioner’s Office is taking steps to tackle this problem, including blocking the SIM cards used to send spam text messages out. To do this they need to know more about the kind of messages that are being sent, so it’s essential that spam texts are reported as soon as possible.
Finally, you can help us expose the scale of this problem by tweeting that you have received a spam text using the hashtag #debttext. if you’re not on Twitter you can email Ed in our Press Office to get involved in the campaign.
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