Tag Archives: Debt Awareness Week

Dear caller… our advisors write to Helpline callers

posted by in Living with debt Leave a comment

“The greatest lesson I’ve learned from working for StepChange is that the sooner you seek help and speak to someone about your debt, the sooner you’ll start to feel better about the situation.” Helpline advisor

advisor on phone in office

Our advisors are always here to help

We asked our advisors to write to callers they’d just spoken with, or previous clients that had stuck in their mind for one reason or another.

Asking for help can be one of the hardest things to do. So it’s not surprising that they had a few words of encouragement to share with callers old and new.

Our advisors speak to thousands of people each week and are trained to give expert, impartial debt advice. That doesn’t mean they’re not human though, sometimes a caller’s clientstory can hit a nerve or they experience the frustration of knowing someone won’t follow up on the advice offered.

What do you say to someone that’s reached out to you for help?

Continue reading »

Tags

3 final reasons why we’re Running Debt Awareness Week

posted by in Debt news 1 Comment

The final curtain is about to descend on Debt Awareness Week for 2014, and what have we learned?

For one thing, we’ve learned that so many people in debt are ready and willing to get the help they desperately need – all it takes is that nudge in the right direction.

The debt we’ve dealt with so far this week clocks in at over £200m, and it’s all down to people just like you deciding that enough is enough.

Reason #13

“Our lightbulb moment came via a conversation with our bank who told me to take a loan out to pay off my overdraft and credit card. It didn’t sound right so I contacted StepChange Debt Charity. It was at that point I realised what a mess we were in.”

Reason #14

going into court to fight two companies at the same time was a reality check and one of the lowest points of my life.

Reason #15

I always knew I had a debt problem and had tried to sort it out but was really putting a bandaid over a gaping wound.

When I met my fiance` and fell in love, I realised that my debt problem had massive consequences for our future. I began to see I had to pay back a lot of money and should start really trying to do that. I don’t think it had struck me before what debt really meant.

The relief of having someone to talk to and someone to negotiate with my creditors was immense. thank you.

If you relate to any of the stories above, or any of the others we’ll add during this week, use our Debt Danger Signs test to see if you need debt advice.

Client quotes obtained in debt danger signs survey, Dec 2013. Total debt reported obtained from our Helpline and Debt Remedy service, up to Thursday 23 January 2014 at midnight.

Tags

Borrowing to cover job loss or ill health (debt danger sign #5)

posted by in Living with debt 1 Comment

Mini Graphic 5As part of Debt Awareness Week we’re discussing the five danger signs to help you avoid them, or if you’ve tried to deal with your finances in this way, how to get help sooner.

One of the more unfortunate danger signs is using a debt to cover living costs following unemployment or ill health. Having a sudden drop in income will always be a huge blow but for some it can be worse than others.

Relying on credit to survive can seem like a lifeline but it can actually make things much worse.

Continue reading »

Tags

Applying for debt consolidation (debt danger sign #3)

posted by in Living with debt Leave a comment

Mini Graphic 3Much like an illness, you can tell if you have a debt problem based on the symptoms that can arise. We call these symptoms ‘debt danger signs’.

As part of Debt Awareness Week we’re discussing the five danger signs to help you avoid them, or if you’ve tried to deal with your finances in this way, how to get help sooner.

The third of the five danger signs is applying for a debt consolidation loan. While consolidation loans can work for some, it’s often a sign that you’re struggling. Let’s investigate why this is the case. Continue reading »

Tags

Taking loans to cover payments (debt danger sign #2)

posted by in Living with debt Leave a comment

Mini Graphic 2Much like an illness, you can tell if you have a debt problem based on the symptoms that can arise. We call these symptoms ‘debt danger signs’.

As part of Debt Awareness Week we’re discussing the five danger signs to help you avoid them, or if you’ve tried to deal with your finances in this way, how to get help sooner.

One of the danger signs of a debt problem is borrowing money before payday to cover everyday things, like bills, food or travel.

It may seem like a quick fix but taking loans to cover things you pay regularly will only make the situation worse. Continue reading »

Tags

Regularly hitting your credit limit (debt danger sign #1)

posted by in Living with debt Leave a comment

Mini Graphic 1

As part of Debt Awareness Week we’re discussing the five danger signs to help you avoid them, or if you’ve tried to deal with your finances in this way, how to get help sooner.

First up, a bona fide danger sign of debt is coming too close to your credit limit on a regular basis.

With living costs steadily rising over the years, it’s become commonplace for many people to fall back on their credit cards or overdraft to make ends meet, using the money on such a regular basis that it ends up not seeming like a debt at all.

Continue reading »

Tags