Tag Archives: debt advice

Our latest research: You’re not alone in debt

posted by in Budgeting Leave a comment

StepChange Stats yearbook 2016As well as providing debt advice, we regularly produce research into personal debt trends in the UK.

The Statistics Yearbook, released twice a year, is one of the most important pieces of research our policy team produce, and the 2016 edition is released today.
Continue reading »


Maintaining your friendships when you’re in debt

posted by in Living with debt Leave a comment

When you’re trying to cut back on your spending, it’s almost inevitable that your social life might take a bit of a knock. You may be embarrassed about confiding in your friends about money worries, or even feel bad about turning down their invites to events.

We don’t want to see your friendships or relationships suffer while you’re dealing with debt, as having that support is really important to your wellbeing. The good news is it’s possible to keep your friendships strong, even if times are a little tougher than usual.

Continue reading »


7 things cats can teach us about money

posted by in Budgeting 1 Comment

Animated pictures of cats are the lifeblood of the internet. It seems like everyone loves a cat GIF.

So we’ve decided to embrace our feline friends and consider the lessons we can learn about our finances from cats.

Continue reading »


How to prepare for your DMP review

posted by in Living with debt 1 Comment

So your debt management plan (DMP) has been ticking over nicely. Hopefully your creditors have stopped or reduced contact with you and you’re budgeting like a pro.

But we know that this isn’t always the case; kids grow older, bills go up, and your situation can change and adapt.

Reviewing your situation every year, and when things change, can ensure that your DMP is working as it should.

Continue reading »


March’s top debt and money news stories

posted by in Debt news 1 Comment

Debt news

March 2015 debt news

It’s been a busy month for debt news, not least the staggering 372% jump in council tax arrears our clients have seen over the last five years.

And in other news, unions have warned that wages have plummeted in Scotland over the last six years, at a rate not seen since the 19th century.

It’s not all doom and gloom, however. Her Majesty’s Revenue and Customs (HMRC) plans to scrap automatic fines of £100 for late tax returns, which will come as a relief for many self-employed people.

Read more in this month’s round up…

Continue reading »


Dear caller… our advisors write to Helpline callers

posted by in Living with debt Leave a comment

“The greatest lesson I’ve learned from working for StepChange is that the sooner you seek help and speak to someone about your debt, the sooner you’ll start to feel better about the situation.” Helpline advisor

advisor on phone in office

Our advisors are always here to help

We asked our advisors to write to callers they’d just spoken with, or previous clients that had stuck in their mind for one reason or another.

Asking for help can be one of the hardest things to do. So it’s not surprising that they had a few words of encouragement to share with callers old and new.

Our advisors speak to thousands of people each week and are trained to give expert, impartial debt advice. That doesn’t mean they’re not human though, sometimes a caller’s clientstory can hit a nerve or they experience the frustration of knowing someone won’t follow up on the advice offered.

What do you say to someone that’s reached out to you for help?

Continue reading »


Debt Awareness Week 2015: let’s take control of debt!

posted by in Debt news, Living with debt 1 Comment

Debt Awareness Week logo

Lets help more people take control of debt than ever

Personal debt is an issue for millions, but in no month is the stress of debt more acutely felt than in January. Many people are feeling broke after the festive season, and may have opted to put off seeking debt advice until now.

It’s estimated that some 2.9 million people urgently need debt advice*. The trouble is that many don’t know where to start.

On Monday we launch our second annual Debt Awareness Week, where we highlight the issue and encourage people to get free debt advice. We want to help more people take control of their debt than ever before.

Continue reading »