5 essential debt questions answered

This page contains information about debt solutions available in England, Wales and Northern Ireland. Debt advice in Scotland involves similar but different solutions. Before considering an IVA as a debt solution, please make sure you fully understand the risks involved when entering an IVA.

If you’re visiting us for the first time, welcome to the StepChange MoneyAware blog.

If you’re looking for debt help we’ve got a glut of guides to help answer your questions. If you need to speak with someone our Helpline is open 8am – 8pm, Monday to Friday and Saturday 8am to 4pm. Our online Debt Remedy tool is available 24/7.

Your questions about debt, answered

Here are some of most frequently asked debt questions and their answers but if these don’t help in your particular situation we’ve got a multitude of articles that should assist you…

Click here for debt articles, and click here for money saving articles. To view our blog’s other categories choose from the list on the right hand side of this page.

1. What debt solutions are there?

Read our 30-second guides to the main debt solutions StepChange Debt Charity offers and what each one means to your financial future. What’s an IVA? What happens when you petition for bankruptcy? What does ‘DMP’ actually mean? Our Debt Info gives you the knowledge to help you make a more informed financial decision.

2. How do I prepare for a debt advice session?

Not sure which documents and statements you’ll need when you contact us? This handy article lists what you should find before using Debt Remedy or phoning our Helpline, covering income, expenditure and debts.

3. Will debt affect my credit rating?

This is one of the questions we get asked most often, as people in debt situations worry about their future financial health. We argue that it’s better to focus on the present and get your mind (and your debts) clear first.

4. Will debt affect my job?

What if the boss was to find out about my bankruptcy? Can the HR department sack me for having an IVA? This article should give you a bit of background (and calm any worries) about work finding out about your debt problems.

5. What should I do when the creditors keep calling?

The phone keeps ringing and ringing – your creditors want their money back. How can you handle this incredibly stressful situation? Our guide lists practical actions you can take now to help avoid those nuisance calls.

We hope these articles help you focus and reduce your stress levels!

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• Budgeting

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