Tag Archives: credit card

Unable to get a refund on your card? Get a chargeback!

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When you order items, there are many security measures in place to protect you against fraudsters, dishonest merchants and items not sold as described. This is good to know, as so many of us shop online nowadays. According to Internet Retailing, shoppers spent more than £130bn online in 2016, which is around £18bn more than in 2015.

Every now and then something can go wrong. A company might find they’ve overestimated how much of an item they have in stock. They may also find themselves unable to issue refunds.

A retail company has recently been in the news for offering goods such as Playstation VR headsets and Hatchimal toys before Christmas. Sadly, they were ultimately unable to honour thousands of purchases, which left a lot of people in a pre-Christmas panic (read more about it on MoneySavingExpert.com).

If you find yourself dealing with a purchase gone awry, it can be very frustrating. This is especially the case if you’re buying a Christmas or birthday present. Luckily, you DO have rights and there may be a way to get your money refunded: ask your bank to do a chargeback!

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The #debthour debt clinic – Monday 12th August

posted by in Budgeting, Debt news 17 Comments

who's your favourite tasty tweeter?

Don’t be shy!

Last week saw us kick-off our first #debthour clinic where we answered your burning debt and money questions live, right here on the blog. If you missed it, fret not!

Every Monday during August* our friendly debt geeks will be on hand to answer your debt questions.

We aim to reply to every question straightaway. No debt question is too outlandish for us, so this is the perfect opportunity to clear up any worries you may have.
Recent questions we’ve answered include…

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Credit card worries? Don’t just tweet about it!

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Twitter is abuzz with credit card statement tweets

Twitter is abuzz with credit card statement tweets

Around about the third week of January the soft thud of credit card envelopes echoes around the country. OK, so most people get their bills online but we don’t let the facts get in the way of a good bit of imagery.

Christmas may be a distant memory now but the credit card companies don’t forget that easily. This week we’ve seen loads of people go to Twitter to bemoan their January credit card bills… Continue reading »


Black Friday + Mega Monday = Joyless January

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Woman and shopping bags

Think what her credit card bill will be…

Apparently more money is spent online today than any other day of the year; this comes after last week’s Black Friday event, where online stores offer a multitude of one-off deals. What’s the result of all of this? A joyless January when the bill comes through.

The newspapers reported that it’s Mega (or Cyber) Monday, “usually one of the busiest online shopping days of the year as shoppers receive their final pay packet before the festive season.”

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Be fashionable (without the credit card burnout)

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Today MoneyAware is delighted to welcome guest blogger Penny Golightly from pennygolightly.com to talk about London fashion week (starts on Friday) and buying fashionable clothes on a budget. As she says, “Who cares if everyone’s broke, let’s have fun anyway…”

Penny Golightly

It’s February and it’s London Fashion Week again, with beautiful creations gliding down the catwalks.

Sometimes it’s pure theatre and I love watching all the different designs go by, from the most outlandish to the sweetest and simplest.

I won’t be splashing out £1200 for a couture dress though, no matter how beautiful it might be – that’s way more than my clothes budget for a whole year.

There’s nothing wrong with having a passion for fashion, but sometimes you need to be realistic, rein in your inner clothes-horse and get the look for less.

Get inspired

  • Most of us don’t get to attend the shows, but you can see the collections in their full glory for free on www.style.com, or borrow a copy of Elle Collections magazine or hunt down interesting fashion blogs.
  • While couture ranges are show-stopping, the ready-to-wear collections are most likely to influence high street retailers and fit into your everyday lifestyle so spend more time on them.
  • Look through, noting colours, shapes, fabrics, embellishments and accessories. See how the best outfits have been put together, and look specifically for designs that will flatter your figure and skin tone.
  • Pick a favourite designer or two. You’ll probably find that you’re most drawn to the work of one or two fashion houses, which is ideal for creating a mix-and- match capsule wardrobe to get the best value for money.
  • Look at what you already own. Many pieces stay fashionable for years, such as pencil skirts, silk blouses, trench coats or wide-legged trousers. You never need to buy everything from scratch.

Get the look: Spring/Summer 2011 catwalk trends

You can easily create on-trend outfits without splashing out on designer labels.

The 1970s look: Ladylike blouses, flowing trousers, platforms and casual flared jeans will translate quickly to the high street. For bigger savings buy second hand or vintage, or you might get something for free from a relative.

Brights: Block colours in shades of green, blue, pink or orange are easy to find or create. Buy low-cost bright t-shirts or dye plain cotton clothes (tops, trousers, skirts, dresses) with Dylon.

Romantic: You only need basic sewing skills to add scraps of lace or ribbon to plain white or nude coloured garments to ‘pretty’ them up. For the ‘ballerina’ look, simply team a plain jersey top with a floaty, pleated high street skirt.

Modern craft: Many designers used tassels, macramé, beads, appliqué, plaiting and feathers on clothes, bags and footwear. Recreate these looks with haberdashery supplies and a little patience, or buy homespun accessories on eBay.

Prints: Patterned fabrics included fruit, flowers, polka dots, coloured stripes and abstract or geometric prints. Try clothes-swapping websites or events, or buy from high street stores.

The midi: Just turn up the hems of last year’s maxi skirts and dresses. If you’re good at sewing you can use the offcuts to make fabric flowers, bows or rosettes to sew back on.

So there we are, some inspiration for chic and creative dressing without the hefty price tag or credit card overload. And check out my blog for more details on clothes swapping events (AKA swishing) and the Penny Golightly Capsule wardrobe experiment.

But remember, if you’re worried about credit card debt or other debts please contact StepChange Debt Charity for free debt advice.

Do you have any cheap and chic ideas to share?


Tis the season…for credit card statements

posted by in Budgeting 2 Comments

After the excesses of the Christmas and New Year celebrations there’s one thing that’ll dampen the party spirit in January: the bill.

Credit card debt is unsecured debt – in effect they are loans that are not secured against a borrower’s assets, but against a person’s good financial name. The lender assesses this by searching the person’s credit file and deciding whether they’re a safe enough risk to offer credit to, based on certain criteria.

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