Tag Archives: lightbulb moment

We’re in this together – The MSE Debt Free Roll of Honour

posted by in Budgeting, Client stories, Debt Leave a comment

Thousands of people put their debt problems behind them for good every month. We see that as a cause for celebration, and so do our good friends at MoneySavingExpert.com.

On their forum there’s a very popular thread known as the Debt Free Roll of Honour. Ever since its launch in 2006 this is where people can share their stories once they’ve paid off their debt. And who knows…someone who desperately needs debt advice may find this forum thread and be inspired to deal with their debts too!

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Can’t sleep because of your debt problems? Switch the light on

posted by in Debt Leave a comment

Turn on the light

Turn on the light

Debt forums call the moment you realise that you need debt help ‘the lightbulb moment’.  And it’s true that the lightbulb sometimes switches on in the middle of the night.

Having debt problems or money worries can mean you have trouble sleeping. You maybe be unable to relax due the fear of debt collectors getting in touch.

Is debt keeping you up at night? You’re not alone. Continue reading »

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Showing debt in real-time: lightbulb moments

posted by in Debtday, Inside StepChange 1 Comment

Our Helpline receive over 200,000 calls each year and is on the front line of debt.

For many of our clients the first voice of reason they hear is that of a StepChange Debt Charity Helpline advisor trying to discover what the problem is, and the first steps on how to resolve it. This is what many people, especially on MoneySavingExpert, call “the lightbulb moment”.

Helpline advisor is an invaluable role and one that we highlighted last year, when we reported from the team during one of our busiest days of 2011. That day we received 1625 calls and a whopping £109m worth of reported debt.

This year we decided to focus on those stats again, but from a different angle.

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