So what is an ombudsman?

posted by in Living with debt

It’s an odd word is ‘ombudsman’. We always thought it sounded a bit Scandinavian.

And now we’ve found out that it is, thanks to this cute new cartoon video from the Financial Ombudsman Service, featuring Vikings and longboats.

They’ve looked at the history of the word (the etymology of it, if you want to look smart) in an effort to highlight what they do and the range of money-related issues they can help mediate on, all for free.

We love the service – they’re amazingly helpful when you’ve got a financial complaint that you feel isn’t being resolved to your satisfaction.

So we say it’s well worth catching the video below.

Peer's the digital content manager at StepChange Debt Charity. Apart from contributing to the MoneyAware blog and overseeing the charity's website and social media content, he’s walked to the top of every mountain and hill in the Lake District. Twice.

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