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So what is an ombudsman?
It’s an odd word is ‘ombudsman’. We always thought it sounded a bit Scandinavian.
And now we’ve found out that it is, thanks to this cute new cartoon video from the Financial Ombudsman Service, featuring Vikings and longboats.
They’ve looked at the history of the word (the etymology of it, if you want to look smart) in an effort to highlight what they do and the range of money-related issues they can help mediate on, all for free.
We love the service – they’re amazingly helpful when you’ve got a financial complaint that you feel isn’t being resolved to your satisfaction.
So we say it’s well worth catching the video below.