Targeted by payday loan spam texts?

posted by in Budgeting, Debt news

Young man looking at mobile phone

“How did you get my number?”

It’s National Student Money Week this week, organised by the National Association of Student Money Advisers (NASMA). You can follow the event on Twitter with the hashtag #NSMW.

The aim of the week is to ensure that students know about the advice and support that is available to help them manage their money, and to remind them that they should apply as early as possible for funding that may be available to them.

As part of this week, they’re highlighting the advantages of the free help and support available to them if they find themselves short of funds before the end of term, instead of resorting to high-interest short-term credit.

The NASMA chairperson, Lynne Condell, told us that they have recently seen examples of companies targeting students with expensive lending solutions. At a time where managing money is difficult these options can seem very attractive so it’s important to educate students about the dangers and what to do as a positive alternative.

Spam texts

We’ve noticed a growing problem of ‘spam’ text messages used to tempt people in to taking out instant short-term loans or to seek help with “wiping off debt”. There are reports of as many as eight million texts being sent in the UK every day meaning that more and more people are exposed to these dodgy companies.

Many of these spam texts are sent by fee-charging debt management companies that make unrealistic promises to help with your money worries. But because they’re out to make a profit they rarely have your best interests at heart.

Is there a bigger debt problem?

If you’re in a position where these sorts of texts might look tempting, it’s important to take a step back and look at your situation as a whole. It could be an indicator that there’s an underlying debt problem which could escalate out of control if not dealt with.

We always recommend getting free and impartial advice from us so that we can make sure that we’ve looked at your situation thoroughly and explored all of the options that are available to you.

Rather than responding to an ‘out of the blue’ text with unrealistic promises why not use our online advice service Debt Remedy as a quick way of assessing your financial situation and finding a solution.

Received a spam text?

What should you do if you receive a spam text?

  • Never reply: the most important thing to remember is never to reply to a SPAM text. The worst thing you can do is send a message back, even if the message says you can reply with the word STOP to opt out of the mailing list.

Many companies send these messages to randomly generated numbers, and if you reply your number becomes more valuable as you are actually confirming that you’re a ‘real’ person. This means you could end up being bombarded with many more rather than stopping the problem.

  • Report: you should report any spam texts you receive to your network provider. Most networks have a special number that you can forward these text messages on to.
  • Complain: you can complain to the Information Commissioner on their helpline on 0303 123 1113 or email casework@ico.gsi.gov.uk.

The Information Commissioner’s Office is taking steps to tackle this problem, including blocking the SIM cards used to send spam text messages out. To do this they need to know more about the kind of messages that are being sent, so it’s essential that spam texts are reported as soon as possible.

Finally, you can help us expose the scale of this problem by tweeting that you have received a spam text using the hashtag #debttext. if you’re not on Twitter you can email Ed in our Press Office to get involved in the campaign.

Pavan Gata-Aura is a qualified debt advisor with 6 years of experience. She enjoys spending time with her two children, fundraising for charities, has spent time volunteering in Africa and takes part in organised races.

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  • Lee

    On top the usual debt texts, I’ve recently started getting them for PPI claims as well. All usually seem to follow the same deceptive practices along the lines of “We have been trying to contact you…” and then inviting you to ring them back.

    Good advice. Report them and ignore them!