Category Archives: Priority Household Bills

5 of the most commonly asked DMP questions this year

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Whether it’s reviewing payments, changes to your circumstances or helping with letters and forms, our dedicated team of advisors are here to help you manage your DMP.

We were curious to find out what the most commonly asked DMP questions were in 2015. Who better to ask than the advisors themselves? Take it away, guys!

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Consumer Council for Water’s top money-saving water tips

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Consumer Council for Water is an independent industry body which represents the interests of household and business water consumers in England and Wales. They work to make sure your water company delivers the services you expect at an affordable price and can act as your advocate when things go wrong. They also know a lot about saving money on your water and sewage bills. Here’s their Senior Policy Manager Andy White with more…

Pssst! Want to know a secret?

There are now more ways than ever before to reduce the amount you pay for your water and sewerage services.

Okay, so this information isn’t actually classified. But each year thousands of people miss out on savings on their water bills worth millions of pounds. This is because not enough people are aware of the support that’s available, or they don’t expect to get help from their water company.

As the body representing the interests of water customers in England and Wales we’re working hard to change that.

So, what options do you have for saving money on water? By following our top tips, you could soon be making big watery savings!

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Free home insulation – do you qualify?

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You may have heard that free insulation is available from some of the big energy companies in the UK. Maybe you’d like to apply – we all like to save money where we can, after all. How do you know if you qualify? And if so, how simple is it to get the insulation installed? 

British Gas is providing loft and wall cavity insulation to households that meet the qualifying criteria, either for free or at a heavily discounted cost. Anyone can apply for free insulation regardless of their income or the utility provider they’re with. Apparently nine out of ten households will qualify, whether they’re working or on benefits.

This incentive is being carried out as part of the Energy Companies Obligation (ECO) scheme the government has set in place for UK energy companies. We’re committed to helping you save money on your living costs, so find out if your household qualifies for the ECO scheme.

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Council tax arrears on the rise: Tell us your story

posted by in Council tax, Debt, Priority Household Bills 4 Comments

This week we launched our latest report on Council tax debt (PDF), which shows a worrying rising trend in the number of people getting in touch with us because they’re in Council tax arrears.

Back in 2010, 13,353 people who contacted us were in arrears to their council; by 2014 this number had risen to 63,016 – a staggering 372% increase.

The consequences of falling into Council tax arrears can be serious. Although councils can’t add charges and interest to Council tax arrears, they have a lot of power to make people pay.

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Will interest rate rises leave you struggling with your mortgage?

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mortgage interest rate rises

Don’t get caught out by interest rate rises!

There’s been a lot of talk over the last few years about interest rates going up. Lots of opinions and lots of speculation, but what does it mean in real terms? Do you know what would happen if your mortgage increased 2%? Have you got a plan in place?

It might sound quite daunting but it’s better to be prepared. That’s why we’ve covered some of the likely questions you’ll be asking yourself if you’ve got a mortgage and worry that an increase could tip your finances over the edge. But first things first, let’s talk about “base rates”.

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Students – get top marks on your energy bills

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Don’t let your energy supplier put a freeze on your budget!

Don’t let your energy supplier put a freeze on your budget!

Things can seem in a constant state of go-go-go when you’re at uni – getting to grips with the food shop, deciding which club to go to, cramming before a big exam, drawing up rotas so everyone in the house knows when it’s their turn to do the dishes…the list goes on!

What many students may not know, though, is how much money they can save should they switch energy suppliers. They tend to believe that they’re lumbered with the same supplier they had when they first moved into their rented property, but this just isn’t the case.

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The joys of spring: daffodils, new born lambs, and quarterly energy bills

posted by in Debt, Priority Household Bills 1 Comment

Fuel Poverty Awareness Day is organised by national fuel poverty charity National Energy Action (NEA) in partnership with SSE. We asked Sarah Wright at NEA to shed some light on what fuel poverty entails and how it may affect you. 

JPEG - Small ColourFollowing the arrival of  spring, most of us will be looking forward to the year ahead – until our quarterly energy bills arrive and we realise just what it cost us to keep warm last winter.

Energy price hikes and pressures on household budgets mean that even at the end of a mild winter many people are likely to be struggling to pay their fuel bills. The last official estimate states that 2 million gas and 1.4 million electricity accounts are in debt in Britain, and there are an estimated 4.5 million households in the UK living in fuel poverty.

Next Friday (28th) we’re running Fuel Poverty Awareness Day and we want to share some hints and tips to help you or anyone who’s in fuel debt or worried about keeping warm in their home.

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