Infographic: Who’s got your number?

posted by in Budgeting

Check out our infographic to see how companies get your data

Check out our infographic to see how companies get your data

There aren’t many things more irritating than nuisance calls and texts.

This is especially true when you don’t know how the caller even got your number in the first place.

Contact from PPI firms, fee-charging debt management firms and payday loan lenders are not only annoying but can cause genuine harm.

People dealing with debt are often bombarded by nuisance calls. We wondered why this was.

We believe it may be caused by a history of applying for financial products. A person’s details are probably still held by multiple companies as a result. These details can sometimes be passed to companies who make unsolicited contact with people who may be interested in what they’re selling. This is called ‘chasing a warm lead’.

They might have your number, but we’ve got theirs. Like you, we’ve had enough of unsolicited and unwanted contact like this, and it’s high time something was done about it.

As part of our #GotTheirNumber campaign we put together an infographic to illustrate just how out of hand unsolicited contact has become.

Just how serious is the problem?

In a recent survey we conducted via YouGov, we asked a representative sample of the British adult population for their thoughts on unsolicited contact. Their feedback was quite astonishing:

  • 3.2 million million Brits have been left afraid to answer the phone as a result of unsolicited marketing calls or text messages

  • • Almost 26.3 million British adults have been offered high-interest credit (e.g. payday loans) via unsolicited marketing calls and texts

  • 31.3 million Brits were contacted by fee-charging debt management companies via unsolicited marketing calls and texts

Annoyed by nuisance calls?

Right now we’re gathering evidence so that we can ask regulators to take a much-needed closer look at unsolicited marketers. We need your help to really drive the message home.

  • Tell someone you know who’s dealt with this unsolicited contact that we’re doing something about it!

Unsolicited marketers rely on the vulnerability of those they contact in order to make a quick sale and thrive. We think that’s wrong, and we’ve got their number. Get in touch if you agree.

Send a tweet now to show your support of our campaign.

*All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,017 adults. Fieldwork was undertaken between 20th – 23rd September 2013. The survey was carried out online. The figures have been weighted and are representative of all GB adults (aged 18+).

All submissions will remain anonymous unless requested. We reserve the right not to use all submissions. Submissions may be used in other media.


At StepChange Debt Charity we want you to be free of debt and save money.

Written by

Tags Budgeting