Smooth Financial Consultants – what should their customers do now?

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What to do if you’re a Smooth Financial Consultants customer

The future of Smooth Financial Consultants is unclear, according to reports insolvency practitioners have been appointed and a High Court hearing is scheduled for 19 August 2013 following a winding-up petition being registered against them last month.

At the moment their website is active but none of their phone numbers work, so if you’re one of their clients, you may find it hard to get answers if you’re worried.

I’m a Smooth Financial customer – what should I do now?

If you’re on a debt management plan (DMP) with Smooth Financial Consultants then we’d recommend speaking with your creditors to see if they’ve been receiving payments from Smooth Financial recently. It’s too early at this stage to know what has been happening but a few phone calls should be enough to help you know what’s going on.

Will I be transferred to a new company?

It appears that Smooth Financial Consultants’ customer details will be sold to another fee-charging debt management company. This doesn’t mean that you’ve got to move over to them though. In fact we’d never recommend paying money for a DMP as we can provide them for free (when it’s the best option for your circumstances).

Can I get a completely free DMP?

Where a DMP is the best option we provide them completely free of charge and will negotiate with your creditors on your behalf. This means that money that would have gone on fees can be used to pay off debts and help you get out of debt quicker.

We’re also able to offer advice about all the other potential debt solutions too, so once we understand your situation we’ll go through your options with you and put together a personal action plan customised to your needs.

As the UK’s leading debt charity, we know that DMPs aren’t the only solution to debt problems and our priority is making sure that our clients get the best possible solution for their circumstances.

Find out more about the pros and cons of a DMP on our website.

Get free debt help now

Our advisers are aware of the situation with Smooth Financial Consultants and will be able to help you with what to do next. You can get our help online using our advice tool Debt Remedy or by giving our helpline a call to speak to a debt advisor.

At StepChange Debt Charity we want you to be free of debt and save money.

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