Category Archives: Inside StepChange

Your 2017 10 step financial detox

posted by in Budgeting, Debt, Debtday, Money maximising, Money saving 1 Comment

Now that we’re in a fresh New Year, it’s all about clean slates, resolutions and working towards being our healthiest in all aspects of life, including money. There’s no better time to give yourself a financial detox!

Let’s make this year the one where you conquer your money woes once and for all. We’ve put together a list of ten financial detox tips to keep you on track…

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People of StepChange: who works behind the scenes?

posted by in Debt, Inside StepChange, Social Media Leave a comment

If you’ve been in touch with us for free debt advice, chances are you’ve come into contact with some of our debt advisors and other frontline colleagues before. But what about all the other people working behind the scenes?

Over 1,400 people work here at StepChange Debt Charity but not all of them are debt advisors. Here’s a closer look at some of the people who make sure the charity keeps to its own high standards, engages with the media and continues to deliver offer free, expert advice to the people that need it.

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In debt? Here are 5 reasons why you should open a new bank account

posted by in Debt, Inside StepChange Leave a comment

If you get in touch with us for debt advice, it’s likely we’ll recommend you open a new basic bank account. It might sound like a chore to put off for another day, but this is one of (if not THE) most important pieces of advice we’ll give you.

A basic bank account does what it says on the tin. It’s essentially a no-frills place to keep your money. Basic bank accounts are free to set up and you can get a debit card to spend your money in shops and take out cash at an ATM, just like any other current account.

However, the main reason we recommend basic bank accounts is because of the extra protection they offer to people in debt, such as not charging any fees or offering extra facilities like an overdraft.

If you feel a bit hesitant about opening a basic bank account, you’re not alone.

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5 services you can use right now to help you deal with debt

posted by in Budgeting, Debt, Debtday, StepChange Leave a comment

If you need help with your debts, you might be surprised to learn that there are lots of tools and services out there that can make the whole process just a bit easier.

In fact, we have five such services on the StepChange Debt Charity website and through our friends at Money Advice Service! Let’s check ‘em out…

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DebtDay Live: our updates from across the charity this #DebtDay

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#DebtDay 2016 latest updates

Find out what we’re posting during our #DebtDay social media event, on what we forecast to be our busiest day of the year.
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Debt and money news – January 2016

posted by in Bankruptcy, Debt, Debtday, Dodgy practice Leave a comment

It may be a brand new year but it seems that many of last year’s debt and money issues are far from resolved. It’s also time to fill in your online tax return if you haven’t done so already. No one wants that ugly £100 fine for sending it off late!

On a brighter note, it looks like the bankruptcy application process may be a little bit simpler from April onwards. It also seems that annoying cold-calling firms are finally being taken to task by the powers that be. This should hopefully mean a dramatic reduction in unwanted contact this year.

Also, if you’re a former customer of Cash Genie or its sister companies, you may be owed a refund now that the firms have gone into liquidation. Read on for more details…

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Will you join our #DebtDay campaign?

posted by in Debt, Debtday, Inside StepChange Leave a comment

January can be a tough time of year. Up and down the country, people are receiving their first credit card statements after Christmas, and payday still seems a long way away.

We predict that Monday will be our busiest day of the year. On that day alone we expect over 20,000 people will turn to us for debt advice over the phone or online, reporting £50m worth of debt.

And with 21m people around the UK struggling to pay their bills, those are just the people who know where to turn.

We need to reach everyone that needs our help, to let them know we’re here to support them. To do this, we’re running a #DebtDay campaign on Monday. To help spread our message we need your help.

Join our campaign orange button

Can you let those struggling with debt know that free debt advice is available?

On Monday we’re using a platform called Thunderclap to help spread the word about free debt advice.

Thunderclap allows people and organisations to share a Tweet or Facebook message at the same time on the same day. By doing this, the impact of our message is stronger and will reach more people. If you sign up, it’ll automatically post our one-off message on your behalf. We need you to do this so we can reach as many people as possible at the same time.

Join our Thunderclap social media campaign

Joining our Thunderclap campaign is easy and only takes a few minutes:

1. Visit our Thunderclap campaign page
2. Choose the social media account you’d like the message to be posted from
3. Log into Twitter or Facebook if you need to
4. Confirm you’re happy for our one-off message to be posted on Monday at 8.30am
5. That’s it!

Join our campaign orange button

Please will you help us let people struggling with debt know they’re not alone and that we’re here to help?

You never know who you might be helping. You could reach a friend or family member without even knowing they’re struggling with debt. By posting our message you could change someone’s life without realising it.

What else is happening on #DebtDay?

Our 12-hour #DebtDay social media event will include an hourly totaliser of total debt reported, stories from the frontline, a debt clinic and much more. Follow us on the day by searching for the hashtag #DebtDay and by following @StepChange and @MoneyAware on Twitter, or StepChange Debt Charity and MoneyAware on Facebook. Find out more about #DebtDay on our website.

Want to do more to help? Do you have any encouraging words to share with someone who may need debt advice? You can share your experience now, via our survey page.

Photograph of debt advisor saying thanks for supporting debt day