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Author Archives: MoneyAware
Be clear about debt
We want you to be clear about debt, as well as clear of debt. The terms used in debt advice and money management can be confusing, and some companies use them to mistify or scare you. So to help, each morning we tweet about two terms used in the industry and explain what each means. Continue reading
Posted in Collection Process, Debt, Money maximising Tagged #clearaboutdebt, clear about debt, clear debt, debt difference, debt terms, money terms, twitter Leave a comment
Know your rights: March’s debt news
April is upon us and as it’s the start of the month it’s time for our regular look back at the month just gone for changes to government policy, creditor action or debt law. Continue reading
Posted in Debt, Debt Law, Economy, Welfare Benefits Tagged budget, debt law, debt news, money law changes, money management, mortgage rates, stamps, tax credits Leave a comment
More help for the self-employed in Debt Remedy
This weekend saw the launch of our latest Debt Remedy initiative – the introduction of new features to support more of our self-employed clients. Continue reading
Posted in Debt Tagged budgeting, counselling, debt advice, debt counselling, debt remedy, debts, expenditure, self employed 1 Comment
Showing debt in real-time: lightbulb moments
To show how busy we are today, here is our “debt map”, showing calls to the Helpline as they happen. Click on the link under the map to see the full version. Continue reading
Posted in Debt, Debtday, Inside CCCS Tagged cccs, debt, debt map, lightbulb moment, real time mapping 1 Comment
CCCS Helpline: the first step to becoming debt free
When people in debt have a lightbulb moment and decide to contact us for debt advice who do they speak to? We chat with Callum, one of over 100 Helpline advisors at CCCS. Continue reading
Posted in Debt, Debtday, Inside CCCS Tagged advisor, cccs, debt advice, debt problem, helpline 1 Comment
Showing debt in real-time: #debtday as it happens
Today we’re mapping our Helpline calls today to show how many we’ve received, where in the UK the callers come from, and the total amount of debt reported. To bring everything together we’re using Storify. Continue reading
Posted in Debt, Debtday, Inside CCCS Tagged cccs, debt advice, debt help, debtday, real time mapping 1 Comment
Celebrating the lightbulb moment
When people realise that they can’t handle their money worries any longer and ask us for debt advice it’s often called “the lightbulb moment”. On Monday we celebrate this first and hardest step towards becoming debt free. Continue reading
Posted in Debt, Debtday, Inside CCCS Tagged counselling, debt advice, debt free, debt problem, debtday, helpline, lightbulb 1 Comment
